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Getting Started
Most users get up and running in less than 24 hours. Our support team is here to help you import your listings and connect your channels. We provide step-by-step guidance throughout the entire setup process.
Most users get up and running in less than 24 hours. Our support team is here to help you import your listings and connect your channels. We provide step-by-step guidance throughout the entire setup process.
Yes! We provide tools to import your existing reservations from spreadsheets (CSV/Excel) or directly from other property management systems. Our support team can assist with the migration process to ensure a smooth transition.
Yes! We provide tools to import your existing reservations from spreadsheets (CSV/Excel) or directly from other property management systems. Our support team can assist with the migration process to ensure a smooth transition.
Features
Yes! CloudGuestBook is designed for multi-unit and multi-property management from day one. You can manage unlimited properties, rooms, or beds depending on your plan. Our unified calendar makes it easy to view and manage all your properties in one place.
Yes! CloudGuestBook is designed for multi-unit and multi-property management from day one. You can manage unlimited properties, rooms, or beds depending on your plan. Our unified calendar makes it easy to view and manage all your properties in one place.
Our 2-way XML connection syncs your availability in real-time across all connected channels. When a booking is made on any platform, availability is instantly updated everywhere else within seconds. This eliminates the risk of double bookings and overbooking.
Our 2-way XML connection syncs your availability in real-time across all connected channels. When a booking is made on any platform, availability is instantly updated everywhere else within seconds. This eliminates the risk of double bookings and overbooking.
Integration
Absolutely! Our Booking Engine widget can be embedded on any website including WordPress, Squarespace, Wix, custom HTML sites, and more. We provide simple embed codes and detailed integration guides.
Absolutely! Our Booking Engine widget can be embedded on any website including WordPress, Squarespace, Wix, custom HTML sites, and more. We provide simple embed codes and detailed integration guides.
We integrate with 500+ platforms including all major OTAs (Airbnb, Booking.com, Expedia, Vrbo), payment processors (Stripe, PayPal), accounting software (QuickBooks, Xero), smart locks (RemoteLock, August), and marketing tools (Mailchimp, Zapier). Check our integrations page for the complete list.
We integrate with 500+ platforms including all major OTAs (Airbnb, Booking.com, Expedia, Vrbo), payment processors (Stripe, PayPal), accounting software (QuickBooks, Xero), smart locks (RemoteLock, August), and marketing tools (Mailchimp, Zapier). Check our integrations page for the complete list.
Billing
We accept all major credit cards (Visa, Mastercard, American Express) and integrate with popular payment processors like Stripe and PayPal. You can also set up direct bank transfers for enterprise customers.
We accept all major credit cards (Visa, Mastercard, American Express) and integrate with popular payment processors like Stripe and PayPal. You can also set up direct bank transfers for enterprise customers.
Pricing
Yes! We offer a 14-day free trial on all paid plans. No credit card required to start. You can explore all features and see how CloudGuestBook fits your business before committing. We also have a free forever plan for single properties.
Yes! We offer a 14-day free trial on all paid plans. No credit card required to start. You can explore all features and see how CloudGuestBook fits your business before committing. We also have a free forever plan for single properties.
Yes, you can cancel your subscription at any time with no penalties or cancellation fees. Your service will continue until the end of your current billing period. We also offer a 30-day money-back guarantee if you're not satisfied.
Yes, you can cancel your subscription at any time with no penalties or cancellation fees. Your service will continue until the end of your current billing period. We also offer a 30-day money-back guarantee if you're not satisfied.
Support
We provide email support for all plans, with response times typically under 4 hours. Professional and Enterprise plans include priority support with dedicated account managers, phone support, and live chat. We also have extensive documentation, video tutorials, and a community forum.
We provide email support for all plans, with response times typically under 4 hours. Professional and Enterprise plans include priority support with dedicated account managers, phone support, and live chat. We also have extensive documentation, video tutorials, and a community forum.
Yes, we provide comprehensive onboarding training for all new customers. This includes live demo sessions, video tutorials, detailed documentation, and ongoing webinars. Enterprise customers receive personalized training sessions for their entire team.
Yes, we provide comprehensive onboarding training for all new customers. This includes live demo sessions, video tutorials, detailed documentation, and ongoing webinars. Enterprise customers receive personalized training sessions for their entire team.
Security
Yes, security is our top priority. We use bank-level 256-bit SSL encryption for all data transmission, store data in secure cloud servers with regular backups, and are fully GDPR compliant. We never share your data with third parties without your explicit consent.
Yes, security is our top priority. We use bank-level 256-bit SSL encryption for all data transmission, store data in secure cloud servers with regular backups, and are fully GDPR compliant. We never share your data with third parties without your explicit consent.
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